Join our winning team of professionals
At Growing Networks, we believe that our success is driven by our exceptional team. We are always looking for talented individuals who are passionate about helping businesses reach their full potential. Join us and be part of a dynamic and innovative environment where your skills and expertise will be valued.
Professional Services Manager – Business Services
We are looking for a Professional Services Manager – Business Services.
Overview
Languages
English
Education
- Master’s degree
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Coordinate projects and programs
- Develop action plans
- Direct the operations of an organization or department that provides services
- Evaluate the operations of establishments that provide services to business
- Plan and organize the operations of establishments that provide services to business
- Provide expertise in response to clients needs
- Review projects and programs
- Sort the technical problems in order to help the employee with established procedures
- Plan and control budget and expenditures
- Plan and direct research
- Direct and advise staff in the development and implementation of service quality assessment strategies
- Plan, administer and control budgets for client projects, contracts, equipment and supplies
- Plan, develop and organize the policies and procedures of establishments
- Monitor and evaluate
- Write technical reports
- Provide clients with information
- Project management
- Prepare operations and project estimates, schedules and reports
- Prepare project schedules
- Plan development projects
- Co-ordinate project
- Assist in analysis of data and preparation of reports
- MS Office
- Assess, document and optimize the capacity and performance of information and communication system networks
- Review budgets and financial reports for specific projects
- Develop quality management and quality assurance standards
- Coordinate work activities to ensure projects meet deadlines and budgets
Experience and specialization
Computer and technology knowledge
- Information technology
- WordPress
- Salesforce
- PowerBuilder
Area of work experience
- Research
- Information technology (IT) service delivery
- Quality assurance or control
- Project planning
- Project implementation
- Project coordination
Area of specialization
- Process improvement
- Risk management
- Business services
- Operations management
- Strategy
- Reports
Additional information
Transportation/travel information
- Willing to travel
Work conditions and physical capabilities
- Attention to detail
- Large workload
- Tight deadlines
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
- Innovation
Benefits
Financial benefits
- As per collective agreement
Other benefits
- Parking available
Apply directly by sending your cover letter and CV to jobs@growingnetworks.ca
